Modernize Your
Hotel’s Technology
Guests have more options than ever before when it comes to hospitality. There are thousands of hotels, restaurants, and tourism opportunities at their fingertips, thanks to the internet. The more innovative your offerings are, the more you can impress those demanding guests and boost revenue.
Guests expect interconnected customer experiences throughout all your locations, ease of access, and high-speed internet with fluid Wi-Fi connections. From the dining room, to the bedroom, to the pool, to beyond, guests need to be connected while they experience all that your hospitality has to offer.
Managed IT Services
That Delight Guests
You need a technology partner who understands the hospitality industry and your infrastructure, unique needs and priorities. A hospitality IT support partner with the pedigree to deliver reliable and robust IT solutions so your staff can focus on what they do best – delighting customers with these five-star guest services, day in and night out. We have you covered with:
- Guest and employee network segmentation
- Back-office 24/7 support
- Proactive maintenance & support
- Reliable hotel Wi-Fi for a seamless experience
- Innovative cloud solutions
- VoIP phone solutions
- Backup and recovery plans for business continuity
Improve Security and
Defend Against Threats
According to PwC’s Hotels outlook: 2018 – 2022, the hospitality industry has the second highest number of cybersecurity breaches after the retail sector. Your hotel, restaurant, or tourism business may serve as a prime target for cybercriminals who are looking to steal valuable consumer data.
In today’s highly connected, complex digital environment, your business must do everything within its power to protect guests and critical information.
Because of the high number of end points and remote connections in most hospitality businesses, from WiFI systems and desktops to smart TVs, it’s relatively easy for cybercriminals to find an entry point.
Hospitality Cybersecurity Solutions
It just takes one weak link in your chain to become a victim of a data breach. Don’t leave your end points vulnerable. Take steps to ensure thorough protection throughout your business. We provide these services:
- Modern infrastructures with rigorous security measures
- Cybersecurity awareness and training programs to educate employees
- Cohesive top-to-bottom strategies to configure firewalls
- Eradication of weak spots like point-of-sale terminals
- Incident-response plans in preparation for data breaches
We’ll ensure your business is payment-card-industry (PCI)-compliant, thoroughly protected, and fully prepared for any threats it may face.
26.3%
of hospitality organizations demonstrated full PCI compliance in 2019 (least compliant industry).
85%
of guests would make a decision to rebook based on a hotel’s Wi-Fi service.
Hotel IT Solutions
As a hotel, you continuously strive to remain competitive and create loyal customers at every touch point to protect your revenue. We’ve worked with some of the most prestigious resorts and hotels on the East and West Coast, and our managed IT and Wi-Fi services will keep your guests coming back.
Hotel Management IT Solutions
As a hotel management company, you have the capability to craft the business strategy, development, operations, and management of your hotel properties to maximize the value and ROI of their assets. Enhance your brand reputation by offering guests a seamless experience free of IT glitches.
Restaurant IT Solutions
IT Services for Breweries and Bars
Running a brewery or bar is incredibly demanding. An IT disruption can have customers walking out the door or ruining a batch of beer. Partner with IT experts that understand your unique needs and challenges to create loyal customers and implement highly secure and reliable IT infrastructure.
Managed Endpoint Security
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Proactive Monitoring Services
SIEMS - Incident Response
Managed & Distributed Wifi Services
